Hello ladies
This may be a bit of a long shot but we have no idea where to turn to for help with this so any advice at all would be greatly appreciated.
We have our own tank in a field we don't own which is also the soakaway for 2 other tanks (that we kinow of). On boxing day water started coming up one of the drains at the front of the house so we figured there was a block somewhere and called out british gas as we have plumbing and drain cover with them. Guy turns up next day says we're not covered for this problem and we need to pay £145 for them to clear the block to the tank. So DH agrees to this and they turn up with another truck. They then say there's no block but the soakaway is full and won't take anymore water and there's nothing they can do. Suggestions are to speak to the farmer or wait for it to dry out (in the constant rain!)
So we speak to our neighbours who share the field with us and they don't have a problem, we contact the farmer (owner) who can't see how there could be a problem if the others don't have any issues. Water is coming up the drain everytime we shower/washing machine/dishwasher etc.
To make it more confusing we're not the closest house to the field and are on a slight incline and the drain that overflows is not the one at the back of the house nearest the field either. Confused.com!