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Victoria Plumb ?

6 replies

woodforthetrees · 29/07/2010 08:05

My brother in law suggested this company the other day for bathroom stuff. Have you ever used them? Is it own brand or other makes ? I couldn't work it out from their website.....

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itstheyearzero · 29/07/2010 11:47

Hi. We have used them a few times, and their stuff is lovely. We did have a couple of problems (they sent a toilet that leaked), but the customer service was really good and they exchnaged it with no quibbles. Recently we rang them again as we have one of their square toilets. I broke the toilet seat and we couldn't find a square loo seat anywhere for love nor money! So we rang them and they sent us a replacement for £25 which was pretty good (we thought they wouldn't sell us just a seat). So, all in all, pretty good.

itstheyearzero · 29/07/2010 11:49

PS Think uit is other makes - I don't believe they manufacture their own stuff.

woodforthetrees · 29/07/2010 15:59

That's good to hear. Their taps for eg are really cheap compared to other sites. We're spending on some things but want to cut back in other areas - so I'm seriously thinking of getting some things from there....

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lalalonglegs · 29/07/2010 16:00

We bought a couple of things from them and customer service was awful - the shower screen we ordered arrived damaged, was taken away immediately but was hellish getting a replacement plus the staff were rude and off-hand whenever I phoned. Never again.

littleredsquirrel · 29/07/2010 20:48

We had loads of stuff from them when we extended our last house. very cheap and we had no problems at all (was three/four years ago though)

EatingSwansHorror · 29/07/2010 21:21

Erm, we had LOADS of problems...With almost everything. but they did pay for a plumber to come fix it all...

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