A parent at school is a lunchtime assistant. She told me one day that she turns a blind eye to all the bad behaviour and bullying that goes on at playtimes, as children need to toughen up. My children have been bullied at playtimes and I think it's the lunchtime assistant jobs to supervise and look out for bad behaviour. After weeks of simmering over this, I feel like making a complaint to the headteacher. Would you?