We got there a few mins early, for a 1.15 start, to be told to go away and come back at 1.30 - had just checked the letter so knew I was right, but left anyway, met a load of other parents on their way so we all went back, were kept outside until after 1.15 then let in, no apology for turning us away. Then no guidance or introductions, it was just assumed everyone knew what was going on, who people were, what to do etc... Its hard enough taking them for their first visit without the school making it worse! Just a rant, don't expect any responses