Large primary with GOOD communication?

[Floopie]

Does anyone have DC at (or is a teacher or admin at) a large primary school (4+ form entry) which has good communication with parents? What helps with this? What systems do you use?

DC's school is great on lots of ways, but their communication is shite, and has been for years. Regular incorrect comms sent out on the app (e.g. permission slip for trip sent to wrong year group), often no/inadequate comms (e.g. when child did not receive flu vaccination on the day it was due we were only sent a message that children who had not received it would get it next month, no actual confirmation that our child has had it or not). Emails to the office just disappear into the ether. Information given to new reception parents is incorrect/insufficient.

Class teachers are generally pretty good if emailed directly but parents don't want to bother them constantly.

I'm on the governing board so do get to speak to the SLT fairly regularly but I'm not sure what I can say about it other than a polite version of "please get your shit together" 😬

Just bumping this for you OP.
MNHQ

Do they do a regular newsletter? Communication must be difficult for such a large Primary school.
This will largely be down to the admin team. Maybe it just isn’t large enough for the amount of pupils?

Even in a 1 form entry school the office staff can be rushed off their feet and have constant interruptions from parents, pupils and staff in addition to phone calls and emails.

The example you gave about the flu vaccine should have been managed by the school nurse/ health team, maybe a card with side effects?

Are you a parent Governor and have others raised this issue with you? I’d recommend adding Communication as an AOB item via your clerk and have a discussion to look at solutions.
Poor communication is frustrating for everyone, irritating for parents but will take up valuable staff time too.