Buying from Baby Discount Deals

[Nichola2310]

Hi, has anybody ordered from this Facebook page/website and actually received their order? I’m beginning to think it might be a scam.

I have and no reply. Cant even message there fb page now. Not sure what to do next

Me too! I also emailed them as I ordered on 6th June, they emailed saying it was shipped on the 13th but no item and no reply from them. I went on their rebook page and they had posted saying everyone will receive items and they are too busy to reply, now when I try get on their site it says the store is closed for maintenance.

I also got an email saying they shipped on 13th June. I’ve emailed them and sent them a message on Facebook. Just tried their website and seeing the closed for maintenance notice. Unfortunately I think the next step is to try and get your money back through your bank. I had to do it a few years ago. I’m raging!!!

I paid through PayPal so Iv started a dispute and PayPal have emailed me saying they have Escalated it to a claim and awaiting response from seller...I don’t believe they will get a response. Since I ordered Iv seen a few people complain it’s a scam. I hope everybody who has paid for items get money back. It’s disgusting! All baby stuff so majority id imagine of people buying will be expecting or new mums and can’t afford to be without the money or item!

I have too, I ordered a perfect prep machine on the 9th June, received an email on the 18th June saying my order had been dispatched but haven't received anything yet. I have emailed asking for an update but am still awaiting a reply. I am beginning to think it was a scam too. I will see if I can claim my money back through pay pal.

I’ve also ordered can people let me know if their things arrive ?!?

Mine still hadn’t arrinrf, supposedly shipped on 13th July. They haven’t responded to my email, or my Facebook private message, which is still showing as unread. I’ve started a claim through my bank for a refund.

*arrived

How do you claim it bank through your bank? I paid by credit card ?

I just googled my bank and claim for card payment until I found the right form to fill in.

Hi all,

My order says it was dispatched a week last Monday and I haven’t received mine. However, I read this on the FB page:

Dear customers,

Please note that due to an extreme high volume of emails and messages that we have been getting, we have been unable to respond within our normal timescale. This is unfortunately due to most customers asking for order updates within a few hours of purchasing. Due to the amount of orders and customer service requirements we have had to deal with, we have been delayed with sending orders out. This does not affect your actual order in anyway.

If you wish to be refunded, please send us an email to [email protected] quoting your order number and we will cancel and refund your order within 24hrs of receiving your refund request.

Orders that have already been sent out can take up to 10 working days to arrive (2 full weeks). Please note, we are able to recall dispatched orders therefore if you claim for your order once it has been dispatched, we will automatically refund you and recall the order back to ourselves.

Please go via the correct route of requesting a refund if required. We do not offer any form of faster delivery service.

As you can see from our Trust rating, we have 100% rating due to being very prompt throughout our time of trading. If you do not wish to wait for your order to arrive then please do not shop with us as we have had a number of customers order and expect delivery within 1/2 days. This is not a service that we offer.

Thank you

Hold on to hope, I reckon our stuff is on it’s way.

Oh guys...I ordered a prep machine but dont trust them so emailed that refund email address above and guess what??? Its not a valid email address!!

Contact your bank. How did you pay? Credit card/PayPal?

PayPal are getting my refund by the 15th July. I think it is a scan people. They are selling more now as well which is infuriating

After being slightly concerned about the deal, we decided to make the payment on credit card. It seems that it is no coincidence that today our credit card has been hacked for 2999GBP. We dont use the card often, we will wait for more information. But I think Martin Lewis is right- If a deal seems to good to be true, it probably is.

I ordered a prep machine from them since June 9th tried to email them on various emails they have and none are valid. I paid trough PayPal started a dispute with PayPal and just got my money back. Don’t trust this site it’s a scam

Has anyone received it? Iv neva had a reply from my messages through their site or fb & its now started to stress me out. Am i better off just trying to get a refund?

My bank approved my refund. I got an email from the website saying my status had now changed to awaiting payment. As far as I can see the whole thing is a scam.

Hi everyone
My order says AWAITING FULFILLMENT so no one on here has received a reply or a machine is that right?
I ordered 19th July paid by credit card no reply to email messages either and wasn't even aware they had a facebook page is that new?

I ordered the prep machine too, heard nothing, but have confirmation of my order which was a month ago! Messaged on Facebook and also emailed last week, heard nothing...?
Is it a scam and How do we go about getting a refund ?

It defently looks like a scam, no responses from them & no machine either. I've appliee for a refund through my bank x

Just curious has anyone actually received anything ordered off them? I thought it was too good to be true when I ordered because it was free postage and they didn't want a million details! Obviously I should have gone with my gut feeling. Will be applying for refund ASAP. I've also reported them on Facebook.

I just got a refund through my bank.
I’ve reported twice but they keep re-posting and deleting any comments on their page that people put on about not to buy. I’m put off buying online again anyway 😩
Hope you manage to get a refund somehow....🤞