Warning for pet owners -
Hi [name redacted],
We’re reaching out with an important message to help protect you and your personal information.
We’ve been made aware of some fraudulent websites and online adverts that are impersonating Pets at Home, in an attempt to trick customers into providing payment details. These fake sites closely mimic our official website and are being widely promoted through social media adverts, making them appear legitimate.
What to look out for:
Slight misspellings in the web address (e.g., “Petathome.eu” instead of “Petsathome.com”)
Unfamiliar designs or layouts
Unusually low prices or offers that seem too good to be true
Competitions requesting for you to pay a shipping fee
Adverts on social media that redirect you to suspicious websites
Requests for unusual payment methods
To stay safe when shopping with us:
Only shop through our official website: www.petsathome.com
Use our official Pets at Home app, available on the Apple App Store and Google Play. Search 'Pets at Home' and look for our logo.
Unusually low prices or offers that seem too good to be true
Be cautious when clicking on social media adverts – always double check the URL
Do not enter payment details on any site unless you are certain it is legitimate
If you’re ever unsure, contact our Customer Service Team directly via our website
Thanks,
The Pets at Home Team
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Pets at Home Ltd
Registered office: Epsom Avenue, Stanley Green Trading Estate, Handforth, Cheshire, SK9 3RN
Registered in England number: 01822577
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