Help I have 8 days to finish my NVQ....who knows?

[Katymac]

The answer to this one??

Give top-10 tips on communicating with parents, consider:

? Treating parents of experts on their child
? How to listen to parents
? How to be sensitive
? The parent whose English is not a mother tongue
? Parental confidence
? Parental interest
? Knowledge of parenting

10 top tips for communicating with parents

? Choose an appropriate time
? Use language the parent understands (using an interpreter if necessary)
?
I've only got 2 so far

TIA
KMc

Hiya,
Im not a CM, but as a parent i would say:
Dont rush what you need to say
Explain clearly
Allow the parents to talk to you

HTH

smile and use open body language

listen carefully

actively acknowledge parents points and opinions

honesty at all times

follow up in writing where appropriate

do not discuss other parents/children unless in very general terms

Don't wear a veil.....

encourage parents to talk
listen to what they have to say
give positive feedback
develop trust

Thanks everyone - it gives me some good ideas