Just wanted to give Toys R Us some praise where it's due. I bought a cotbed from them a few weeks ago. Then last week I got their magazine through the post and what do you know, there was a money off voucher for £20 off a cotbed. I thought i'd chance it and go and see the store manager to see if they'd do a refund of the original purchase and then put it though again. They woudn't but they told me to ring customer services. I did that on Monday and a very nice lady said to send her the voucher and she'd send me a cash voucher back (to spend in the store). I got it this morning. Well done to Toys R Us I say. Note to self - must start a more exciting thread one of these days!