My Dad phoned earlier, he was quite upset for his eladerly neighbour.
At 72 she had applied for her first passport, she got the forms and her daughter filled them out and sent them off.
She got a letter back telling her to go to a passport office in Yeovil (the live in Weymouth).
She had to take 3 proofs of identity and her mothers birth certificate!
Anyway Dad went with her, and on getting there they were shown into a office and the door was locked!
The neighbour was asked all sorts of questions, about her heritage, and then taken to another office where she was asked the same questions!
This lady has never been out of Dorset, has a very English name, and has been a SAHM all her life till widowed recently!
Why would she have been treated like this!