Ok. Can you help me? I need to make an Item Not Received claim via google. Grrr.

[Slouchy]

Ordered an paid for an item in Nov, did not come in time for Xmas. I have since emailed the (apparently reputable)website - the only response is that I am free to make aforesaid Item Not REceived claim. Pretty shite actually.

How do I go about doing this, o wise and helpful mnetters?

Did you pay via Paypal?

If so, just go into paypal account, click on relevant transaction, and go from there.

Or go in via ebay auction if you bought it from ebay.

Not paypal account (don't have one). The site directed me to paypal where I used my credit card to pay IYSWIM.

think you only have a certain time frame to do it in - hope you're not too late

Paypal advice here

Report it to your credit card....

Jenna