HELP!!!..an email from ultralaze has frozen everything on my inbox!!!

[StrawberrySnowflakes]

could move up and own thru messages, but now this one is highlighed i cant open, read, erase anything!..it just shows a timer but nothing happens???HHHHHHEeeeeeeeeeeeeeeeeeelllp

please..ive managed to move/erase everything else(by sending myself and email so this was was highlighted instead of ultralase)but even if i right click on this one(AND gltc above it but this was fine earlier?) it all freezes???

can you delete it from the server online rather than trying to open it through your email programn?
I've had this problem before and that was all that worked.

as in ntl as im with ntl broad band?..just went into my inbox with them and there was nothing there???..i can get into inbox, press control and A to highlight all of them and hit delete...timer comes up, but nothing happens it jsut freezes???

????and i can only sign in on 'internet explorer' not msn explorer???

help, its still not working, i switched computer off at wall last night(which i sometimes do) as it was freezing, this morning its said puter was not shut down properly blah blah, then rand searches/health checks etc..all done went back into emails and its still doing it????