I have recently found out that I have been overpaying my day nursery by around £23 per week since January, which adds up to almost £500 credit on my account.
The nursery didn't tell me, I happened to notice a price list pinned up in the managers office and thought the figures didn't add up.
I spoke to the manager this morning who laughed it off and said she'd have a look today and maybe I could pay a proportion of the fees and the rest come off the credit until its all used up.
Am I within my rights to ask for all of the credit to be returned?
If anyone could offer any advice it would be much appreciated.