@aahavevej Thank you for your kind response. We have a 3.5 year old vulnerable child, who used to attend London Nursery Schools (LNS Bluebell Cottage, www.londonnurseryschools.co.uk, #LNScommunity) for around 2 years until summer 2020.
In Q1 2020 we sent our 2nd termination notice to the LNS nursery. This was due to various concerns over the quality of the provision (extremely high turnover of staff, high dependency on temporary agency workers, GDPR breach, Lack of transparency, lack of SENCO, just to name a few) and issues we and a number of other parents faced with its inconsistent and inconsiderate management.
We logged our complaints with Ofsted, RBKC and CMA. At the same time, since we didn’t get anywhere with the owner, we _filed court proceedings against #LNScommunity to recover our deposit, which was held unlawfully despite having given the 3-month notice required. In addition, the nursery didn’t offer any refund nor credit on the summer term, which at first was announced open to all vulnerable children / key workers, and then cancelled due to the owner’s private business decision, which initially was ‘lack of government funding’. Then a few weeks later the instance of the school changed to ‘as per DfE’s guidance’ and very recently (May 2020) I received an email from their solicitor stating the school was forced to close due to ‘non-attendance of students in accordance with their families’ wishes!!’ I don’t even know what to believe from this nursery anymore.
The dissatisfaction with London Nursery Schools (LNS Bluebell Cottage, www.londonnurseryschools.co.uk, #LNScommunity) can also be seen on Google business reviews too. I wish there was someone, who could help us with this unfortunate situation.