My DS has been in the nursery since he was one. Now he is 3. I drop him off around 8.15 - 8.20 each morning. I pay from 8.00am.
In Sept 2013 they introduced additional breakfast fee that comes automatically if your child is there 8.00-8.30.
I have an older daughter that goes to school. Both my kids get up quite early and they both eat breakfast at home.
My son never, since he started nursery, had a breakfast there. Never sat by the breakfast table.
When they introduced the fee I spoke with a junior manager and verbally agreed not to pay for breakfast. It was quite obvious and they did not argue.
Monthly invoices are not very detailed and I was not able to check if I was charged or not.
Unfortunately in Dec I got an adjustment for breakfast and they made me pay breakfasts since Sept.
I had an unpleasant chat with senior manager ( I think financial manager) who said I have to pay as the charge comes with 8.00-8.30 session. If I do not want to I need to bring him after 8.30am. He was aggressive towards me. He said breakfast is available at the time.
I have been watching them carefully since Dec and pointed out that breakfast table was cleared already when we entered the room. Few times they cleared while I was there - management commented that there must have been a spillage...
What annoys me is the fact that they treat parents like idiots.
Breakfast is only 50p but it is an additional charge and I am made to pay for something my son does not even look at.
What do you think?