I recently applied for family fund. I had one two years ago. Which I was awarded what I asked for. This week I applied again and was awarded again but at a much smaller amount yet I asked for the same as what I previously asked for two years ago. Also when I applied it was in the late evening and I was sent a gift card early the next morning but it felt like my claim wasn't looked at just awarded and a random amount given. I just wondering if anyone else has had the same experience? Or if anyone know if they just give you a random amount each time you apply?