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John Lewis online - Underselling policy

2 replies

LIZS · 25/06/2010 17:48

Ordered a dress last weekend which came today. Undecided whether to keep it until dh sees it on but have noticed it has now been further reduced since I ordered. Somewhere in the back of my mind I vaguely recall you can claim an undersale online in similar circumstances. Website running painfully slow so can't find the relevant info atm. Can anyone clarify please?

OP posts:
3point14 · 27/06/2010 14:36

You could of course order it again and just send the first one back.

LIZS · 27/06/2010 17:29

Sold out now ! It is going back anyway, the pic must have been a very small size as it looked like a maxi dress and turned out to be above the knee ! Completely different proportions.

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