I sent my original Housing Benefit (HB) application in 2 days after I moved into my new house.
I only put a 2nd class stamp on, so it was underpaid and HB haven't received it.
So I had to make a new application 2 weeks later, but HB won't allow me to backdate my claim unless I can prove the date I sent the first application in. I can't because I didn't send it tracked and it was never returned to my address as underpaid anyway,depsite my return label on it.
The letting agents are considering Eviction because I haven't 'paid the rent', despite my explaining to them there is always a delay whilst HB is processed but the rent is all backdated eventually. I can't afford to pay the rent meanwhile as it cost me nearly £2000 in downpayments and removals to secure this house, which took 9 months to save up for and I don't have the income to afford to pay £560 rent each month out of my own pocket.
Does anyone know if the lettings agents have a legal right to do this? I'm also concerned as I have a Guarantor and I desperately don't want him to now become viable, as Guarantors are supposed to be. It's just a matter of waiting for my HB claim to be processed and the letting agents have had HB tenants before so are aware of the delays.
I fully expect to be asked to move on now in 6 months when the Assured Shorthold Tenancy is up because of this kerfuffle :-(
Any views, anyone?