Ok, so I don't know a lot about interest rates, bank to bank rates etc etc I was pleased to receive a reduction in my morgage by0.75% in nov due to the reduction of interest rate. I didn't hear anything more, thinking will just hang on and wait for another letter, nothing. Went in to my local Barclays they just said yes your letter must be held up in the christmas post.
Have just rang the morgage centre to ask if for some reason I would not get a further reduction and they told me that although the reduction of interest rates would apply to my morgage (a tracker) Barclays WAIT FOR THE CUSTOMER TO RING THEM BEFORE THEY APPLY THE REDUCTION!!!!!
I have to say I am stunned, sorry if this is normal practise for everye else and I am being dim, my new payment amount is 180 pounds less!!