I am very, very ! I have just been to check my on-line balance with the Abbey National and I have gone a whole £11 over my overdraft limit! I phoned the number and was connected to a call centre in India somewhere to woman who could barely understand me and I could barely understand her. After about five minutes she eventually managed to tell me that I would be charged £90 for going £11 over my overdraft!!! Three tiny transactions have caused this! I have got to get to the bank today with some money as this is going to get worse (am terrible for switching two or three pound).
Does anyone have an account with better charges than this?
I have NEVER gone over my overdraft before and will certainly try to get these charges reduced perhaps when I visit the counter today as they completely ridiculous!