Someone sent me a table and chairs that I didn't order.....
I put them in my basket and then had to enter my address details to get the final total with delivery etc.
They have now sent me the item....
I have told them I didn't order it and they are saying that as I put my address details in I opened an account (wtf!!) and now I must pay in full or pay a 50% restocking fee....
I have told them that as I didn't order the items and have not used them that they can recollect them but that I don't owe them any money.
I have been on their website and re checked and their system is rubbish..using a bogus addy I have put some stuff in my basket and then completed the order without it telling me on screen that I was doing it...(they can't send it obv as the address is just gobbledegook)
where do I stand on this...can they make me pay for it?
How long do I have to hold the item for...eg how long do they have to collect their goods.
Thanks so much