DH pays healthshield (which is a bit like HSA) - he has done for years (long before I was around)
It had reflexology as a benefit - & we got a lot of money towards reflexology
We suddenly got a letter saying we had received all of this years allowance for Reflexology.
So I go on the website & the category it was in is still the same amount - but there was a new category which they had moved R/F into with less than half the allowance.
We have had R/F paid for by them for over 3 yrs now & I think it was a bit mean to reclassify it without specifically mentioning/informing us that it was reclsssified
I will ring & say how disappointed we are - but they will just say it's in the small print