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Rebel Energy and Oriel collections

6 replies

marshmallowmix · 07/10/2025 17:27

Has anyone had issues with Rebel/Oriel?

I was with Rebel Energy, they collapsed a few months back.

I was up to date with bills and paid via dd.

Out of the blue last week I received two texts from Oriel I thought it was a scam text saying I owe £90. They are apparenlty collecting debts on behalf of Rebel who collapsed.

Oriel do not answer the phone I have been on hold for hours and no answer and also emailed with no response.

Is anyone else having this?

Thanks.

OP posts:
dementedpixie · 07/10/2025 18:15

Googling suggests your supply was taken over by British Gas. Have they been in contact with you?

dementedpixie · 07/10/2025 18:21

P.s. I wouldnt pay anything on the say so of a text. They can send a letter/statement setting out why you owe that amount of money

marshmallowmix · 07/10/2025 18:22

Yes we have spoken to them and they can't help.

It is Oriel who are chasing us bit we always paid by dd and had nothing o/s as far as we are aware.

Oriel don't answer the phone.

OP posts:
dementedpixie · 07/10/2025 18:27

Have they sent any sort of statement with breakdown of the charges?
Can you reply to the text?

marshmallowmix · 07/10/2025 18:32

Nope no breakdown we thought it was a scam.

Have emailed them and no reply.

OP posts:
Guarino1 · 28/11/2025 19:32

Yes I have had 3 months of emails from them trying to get me to pay a bill that was estimated even though I had provided the correct meter readings. I paid what I calculated I owed and they are still chasing me and threatening me for... 31 pence!

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