It's the usual story. £70 cancellation charge wrongly applied to my account. Monthly payment consequently increased from £25 to £98 (yes you read that correctly!). Cancellation charge removed, monthly payment not changed despite promise to do so. I cancel payment plan, BT issues bill for full amount to be paid a few days later. I email telling them where to stick it (politely), and that by the way I am also not paying for the broadband service which they have yet to get working.
Has anyone dealt successfully with Bloody Twats and if so, how? And since when have all the billing enquiries been dealt with from India?!