I was rear ended over the May half term.
My insurer said that they believe the other party was responsible for the accident but they need to wait for the response from the other insurer. At the scene, the driver kept trying to pass the blame to me, saying that it only happened because I had initially taken my foot off the brake and then stopped again (we were at a junction).
How long does a claim like this normally take? Do the insurers have a certain time period in which they have to respond? My car has been repaired, but I would like my excess back!