Hi, this is driving me crazy and stressing me out even though I know I have done nothing wrong.
I ordered some stuff online. They didn't arrive.
After 5 weeks and after chasing the company I requested a chargeback via my bank.
The company then emailed me to say they will be taking legal action as I've requested a chargeback for goods that have been received and that they have evidence of delivery (signature and gps) this is false. The goods had not been delivered.
The next day, the goods then did arrive. (Still didn't give a signature fwiw)
I immediately emailed the company to confirm, and emailed my bank to cancel the charge back (I had still not been credited the chargeback)
They are still threatening legal action and saying they will be taking me to county court to recover the costs.
What?!