'm not sure if you know but the energy prices in the UK have increased twice this year. I believe the went up in April/May and they went up again Yesterday.
I'm currently with Bulb. I moved from a 2 bed house to a 2 bedroom flat in December.
They quoted me about 2 weeks ago that I need to increase my payments to £99 per month 'to decrease my chances of going into debt' with them. I rang spoke to someone to find out why it has gone up so much. They explained its estimated and that nothing will change.
I went on this morning to see that I am almost £130 in debt to them and that they want me to increase my monthly payments to £130 per month.
I don't understand where the debt has come from and of course the day I get the email, is the day they are closed and I can't contact anyone to talk about it 
I have already restricted myself as much as I can to afford to buy my sons school uniforms and that doesn't stretch even far enough to be able to pay what they want each month.
For years I have been asking them for a Smart metre but they have said they don't have them yet because 'they are waiting for the servers to change'
I really don't know what to do? If this is what its like now, what is it going to be like in December when its freezing?
Any advice would be really appreciated
Thanks