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HMRC Correction

35 replies

ListenLinda · 02/08/2021 08:05

Hi all,
Hoping someone has some knowledge about HMRC corrections.
DH made a massive cock up last week, where they were going to over pay him by £1000.
Wage slip shows this and so does his PAYE on HMRC.
No wages went into the bank on Friday AM and they made a FP/CHAPS payment friday and his usual wage went into the bank Friday at 5.30.
However, he doesnt have an updated wage slip and HMRC is still showing the higher figure, which is going to screw our UC payment up next week and us (having had the pay the £900) in childcare today.
He asked them to make the correction with HMRC on friday and as of 5 mins ago, it hasnt been changed.
How long does it take to update with HMRC and am I right in thinking they legally have to update the info?
I’m seriously panicking as the UC is the money we live off as we pay all the bills out of our wages.

OP posts:
Orf1abc · 03/08/2021 13:51

I know you've contacted UC, but please make sure you've done it in writing. A phone call is fine, but always best to have a record of you reporting it in case of dispute.

Timeforredwine · 03/08/2021 14:42

Yes as above poster always confirm on your journal

userxx · 03/08/2021 15:02

@ListenLinda

To be fair, HMRC updated very quickly on Friday. Hoping it will be the same again.
Fingers crossed. HMRC are friggin useless at the moment!
ListenLinda · 03/08/2021 17:09

We have an amended wage slip, bank statement and an email confirming what happened and that the correction has been made. The HMRC online service is unavailable at the mo so im hoping that is a good thing!

OP posts:
ListenLinda · 04/08/2021 08:37

I just wanted to say thank you for the advice on here, they got the correction through in time!
My childcare is wrong but atleast the wage is right Grin

OP posts:
userxx · 04/08/2021 09:02

Well that's good news, kind of! I'm sure the childcare will sort itself out next pay run.

Oblomov21 · 04/08/2021 09:17

Phew. Pleased. What a kerfuffle!

ListenLinda · 04/08/2021 14:54

@userxx i’ve called them, they are going to rectify it by 6pm tomorrow.

OP posts:
userxx · 04/08/2021 15:02

oh brilliant. What a stressful 24 hours!!

ListenLinda · 04/08/2021 15:51

@userxx i know! I feel like I can breathe again haha sounds dramatic but I really do not cope well with stress!

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