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Child tax credit not as expected

1 reply

Lacazettes · 07/05/2020 00:59

A few months ago we received our tax credits letter for the year 20-21. I was due to receive £94.62 this month but they have paid me £8.05. I expect I'll have to ring them but can anyone shed any light on why this has happened? My last payment due was £95.08 which was what I received.

The income they have for 19-20 is correct but as DP has changed jobs our income for 20-21 is less so can't see why it would go down.

OP posts:
Lacazettes · 07/05/2020 02:09

I've solved it now. Managed to get into the HMRC app after trying repeatedly on the website and I'm getting another payment on Monday and it's slightly increased.

OP posts:
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