I'm wondering if anyone knows where I stand with my situation.
I purchased a sofa a year ago on finance (2 years at 0%).
Love the sofa and always make the payments so no problem there and obviously intend to pay for it in full.
My problem is with the accidental damage cover I also purchased and now wish to use.
The company I purchased it from has sadly gone into administration and subsequently no one is answering the phone!
The cost of the cover was added to the total cost of the sofa and spread out with the finance payments but the cover was a separate add on.
Shall I assume that I don't have cover anymore because the company is in administration and would I be entitled to a refund for this cover?
If they're not answering the phone I don't know who I'm supposed to contact about it.