DS bought a Moncler hoodie, from a seller on depop. I helped him with the transaction, trying to pay the seller from my paypal account: each time I sent the money (£75) it said the seller hadn't requested it, and he kept saying he hadn't received it. To be fair to him, he did refund each of my attempts so he didn't receive any money from paypal. Because he was having difficulty with paypal (at one point he said he'd have to ask his Mum for help, so I'm guessing he is a teenager too), he asked if I could pay straight into his bank account instead. Stupidly, I did so. This means, presumably, that we have no buyer protection, as I would have done through paypal. Anyway, the hoodie has arrived: is far from the "great condition" as described, and has holes/tears and even been mended! I am furious - have emailed the seller and said I want a full refund into my paypal account asap, have attached photos of the holes etc. Haven't heard from him. Any suggestions ? I realise that we may have shot ourselves in the foot by paying through bank transfer - stupid of me.