a lovely letter from my mortgage provider today

[Yorkiegirl]

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Oh Yorkiegirl, these things seem so stupid and insensitive. You'd think that this type of thing could be dealt with in a much more appropriate way!

sorry , I'm sure you really did not need that

sorry to hear that you are having to deal with such jerks yorkiegirl. Some people/companys arevery thoughtless.

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Why can't they deal with it sensitively? It wasn't a call centre at Head Office in a town quite close to you was it?

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Oh YG that you have to deal with this crap.

My mum had something similiar this week. She has a small endowment policy due to pay out in the new year. It was originally in joint names with my dad. Every year they have written to 'Mr XX (deceased)' with details of the policy. The most recent letter asks for his signature before they will pay out .

He died in 1999.

Stupid gits.

Aha! The one I am thinking of was equally insensitive when my dad's sister died.

oh thats so insensitive. when my dad died i couldn't believe how most financial companies treated my mum. yet it seems to be so common that they fail the bereaved. its the last thing you need