I've just bought my travel insurance (annual multi-trip) using the moneysupermarket website as the place I'd initially found I was having difficulties contacting.
Looked at what was covered and although the excess was £15 than what we would have payed with the other one - the covers levels were much higher.
Anyhow, in the process of 'researching' that particular policy I went to the actual website of the insurance provider and discovered that if I'd bought it direct from the provider it would have cost me £75 more !!! How does moneysupermarket do it???