hi, i will admit this is my fault. i got my dates muddled (due to teething baby letting me sleep 3-4 hours per night) and i went to sign on on the wrong day. i explained when i went and they were fine just carried on as normal. Two days later i get a letter saying they are stopping payments. i called the helpline and i can appeal but i have to go into the jobcenter and do it in writing.
i have been sat in tears cursing myself as now i have no money for shopping so its beans and chips for 3 days as thats all we have in the house.
has anyone appealed and managed to get the money back? or do i need to open a new claim? the helpline was not overly helpful