Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Money matters

Find financial and money-saving discussions including debt and pension chat on our Money forum. If you're looking for ways to make your money to go further, sign up to our Moneysaver emails here.

Child support agency stated wrong reason in letter why my case was closed

2 replies

kateh2010 · 20/05/2011 12:50

Hi there, I had been receiving maintenance through the csa, but the NRP and I came to a private arrangement, so I closed the case. I have since received a letter from them saying liabilty for chid maintenance ended because ' you do not have the qualifying child living with you' what????? I phoned them up and they said that it says on their system it was closed because we had come to a private arrangement, and not to worry. I am worried though, incase its on a computer somewhere that my child doesnt live with me! I receive child benefit obviously, and working tax credits and stuff, so I'm worried they think I'm commiting fraud or something! Should I trust them that their records are in order? Thanks guys

OP posts:
ballstoit · 20/05/2011 16:30

Just ask for a correct letter...probably they requested the wrong letter code. No reason for anyone to think you are commiting fraud, tbh they don't communicate anyway.

Putthatbookdown · 22/05/2011 19:43

None of these Departments communicate.

New posts on this thread. Refresh page
Swipe left for the next trending thread