Been advised to open new bank account. Is this right?

[TotorosOcarina]

Hi,

am just beginning to sort out our debts and have called a debt helpline (the free gov approved one).

They have told me as I have a good sized over draft and am living at the end of it that I should open a new bank account and activly use that one as when the bank finds out I'm dealing with the debt help people they can take my money straight out.

Just wanted to check if thats correct as it was DH on the phone to them and we got alot of information in a short space of time.

Yes the bank can remove your over draft facility at any time. So if you are overdrawn it would become an unauthorised overdraft.

Don't know if that makes sense.

Say you are 1000 overdrawn and get paid 800. Then they take overdraft off you they have effectively taken your 800 off you leaving you with a 200 unauthorized overdraft.

Ah yes I see, thankyou.

Please please open a new basic account (Nationwide are great). NW were terrible to me, i agreed a payment plan and was sticking to it then i went to the bank on payday and they had taken everything. They refused to give any back. Thankfully i was paid weekly and my parents are not retired and so were able to help but it was the worst day. Oh and it has buggered up my credit file; even 8 years i cannot get it removed.

oh dear :(

yes natwest did that to my mum too!

i will ring them to make an appointment monday morning

thankyou.