Hi all. Just wanted to warn anyone who is thinking about using Touchstone Lofts for a loft conversion. We had a truly horrendous experience with the owner, he took a deposit of £10,000, we decided not to go ahead with the works after he had started to quote drastically different figures. When asking for a refund (as no actual work had even begun on our house) he claimed he would be willing to give some of the deposit back, after waiting and repeatedly asking for the money back he completely ignored us. I was then in contact with other previous customers of this company and their experiences were even worse than ours. Poor workmanship, unfinished work and threatening customers for money in cash. Please avoid Touchstone Lofts and go with someone more reputable.