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Lillimay has closed and i have a current order - advice needed please

2 replies

Sjpx2 · 22/04/2010 20:00

Is ayone is the same position as me ? Ihave only discovered today that the babyshop Lillimay has closed. Thing is 4 weeks ago I paid 50% deposit for a new pushchair/pram ! I am expecting in 7 weeks time....
what do I do? I dont know if my order is going to be processed/refunded? The pushchair ordered is from Sweden,with a long wait... I dont know if I am going to get it in time? There is no way I can contact them. No email address open.. tel numbers just ring and ring.... There is one message on their website saying they will contact customers!!!! Err when???? I need to now where i stand in regards to my current order or reimbursment..
anyone has any suggestions?? I paid by debit card so dont now if my purchase is covered as was not a credit card.

OP posts:
migola · 22/04/2010 22:14

Same here. There's another thread about it which I found today - search Lilimay as I don't know how to insert a link to threads. Am going to call my bank tomorrow to see what they say. Am so .

Chocolatedays · 26/04/2010 09:09

I had a long fight (December to March) to get £80 back on a non-delivered product from them - only got refund by threatening going via my credit card co.
Contact your bank asap.
If they have gone under they are obliged to contact you in due course... but may be several weeks.
Prob worth sending an email summarising the order, date and amount paid / owed back to you as administrators my be reviewing the situation but Lillimay's paperwork may not be clear who is owed what.

Sincerely wish you good luck in getting the £ back.

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