I'm sure everyone has different experiences,but I wouldn't buy anything from these people again.
I bought some Christmas gifts in October 2006,and due to having DD2 a few days later,I "forgot" to settle the invoice they sent me in November,which was due in December.
We moved in January,and the first week of January,I phoned to give them a change of address,and they said they'd send me a new invoice,as I'd mislaid it by then.
They sent it to our old address by the time we received it late January,it was a month overdue.The new invoice had 2 months interest added to it,which was nearly £50! I telephoned and wrote,their reply was if I didn't pay up immediately they'd add another month.
I'm sure no-one else would "forget" but in my defence I had a newborn and had just moved!