Yesterday I missed a parcel that needed to be signed for. Today I went to Royal Mail's Collection Office at East Croydon, only to find that it has been closed and we now have to go to Factory Lane (CR0 3RL) - you know, opposite the Waste and Recycling Centre aka 'The Dump'. In fairness, it was written on my card but I didn't think to read it since I'd had a similar cards lots of times.
I was OK, I'd come by car, but can you imagine if you'd walked to East Croydon and then had to walk to Factory Lane?
If you do go there, don't wait for the lift as it takes an inordinate amount of time to go up one floor (I wasn't being lazy, I just hadn't noticed the stairs).