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How can I get hospital to provide a better standard of care?

1 reply

shielahussain · 03/07/2017 06:58

AIBU to expect hospital to respond in a timely way to my brother's health problems? The only time the nurses react is when we are calling them into the room and pointing out issues.
On Saturday My brother's tracheostomy looked dislodged and was making an awful noise. He's had it since December last year and is still in hospital. We've pointed it out to the nursing staff but they've dismissed our concern and taken no action. He's also been waiting to see a dentist from the Galleries Health centre in Washington since march. He has toothache but they just keep telling us he's on a list for a visit and that painkillers are helping; they aren't! What can we do? Last night we noticed he was breathing differently and grimacing and squeezing my hand very tightly. I asked for the doctor to be called. She came and diagnosed after tests that he had an infection and prescribed three types of antibiotic as they didn't know where the infection was, just that it was present. The nurses NEVER notice a change in his health, it's always us. After so many months I'm feeling really drained and disallusioned with the standard of care being provided. How can I get improvements in place?

OP posts:
Babyroobs · 03/07/2017 23:09

Ask to see the ward manager and express your concerns. Document everything.

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