Hi I'm hoping some one can help me know my rights here so I don't make a fool of myself in the store.
I ordered several items of furniture from the same range the on the 4th January.
To date the store has only had half of the order come in (including a different dining tabletothe one I ordered) and I have said I will not pay the balance and take receipt of
any furniturs unless they have it all.I do not want to be in a position where I have only half the furniture........
I told the manager two weeks ago that I wanted to cancel the whole order and have my £350 deposit back.
He persuaded me that the rest of my order would be in by the 27th (yesterday) and delivered next wednesday.
I have just phoned the store and a colleague of his has said the manager is not there and the system is not showing the missing items as being available for delivery.
Am I within my rights after 16 weeks to cancel and have my deposit returned???