long story short i had a MAJOR run in with a woman on the reception desk at my local countil gym. im not a member and was there to attend a weight management programme. anyway she was rude to me when i arrived but i ignored it, then i had cause to go back to the desk where she and her colleague knew i was waiting but chose to ignore me. this made my blood boil so i said "HELLO" while waiting my hand over my face just in case i was invisible. other poeple being ignored laughed which made this angry so this woman started on me and i gave it back. she accused me of being aggressive which i was not. the friend also started on me and joined in on the witch hunt. she then shouted across the the woman i was there to see and started taking about me, i went into the room to get weighted and the woman who weighted me was lovely,. on leaving i asked for the names of the two behind the desk. they again said i was rude aggressive was said about 15 times. i felt bullied and picked on just because i stood up to two people who think they are running the place who are not!!!!!i was so stressed and upset i couldnt sleep. i was never asked to leave but was told cctv would prove i was aggressive!!!!
i emailed their boss last night who e mailed me but didnt even bother to start the email with my name he just wrote " i was made aware of the incident this morning and i tried to phone you, i will try again tomorrow. no dear xxxxx , regards xxxxx.
i feel like i have no one on my side and rude staff who dont do their job can get away with poor service as long as they shout your aggressive, your aggressive.
what can or should i do. i felt the eamil was cold and im afraid i wont get a fair trial in a matter of speaking.
i want to take this matter as far as i can. but how do i find out who the head of the council is.
sorry for the rant