Dh had an accident in the car on wednesday eve. He is fully comp and his insaurance states he can have a hire car if needed.
Car went in today and they say is undrivable till repaired. Thing is we are a family of 6 and are due to go on holiday on monday for the week.
The insaurance company say they will not supply him with a 6 seater as they only have to offer him a standard size car.
The car insaured is a grand scenic. Dh has looked in the contract and it does not mention about size of hire car available.
Are they right to deny us a car big enough for our family or is there anything we can do. Thanx