Caravan crisis

[Kathryn3471]

I purchased a used static caravan on a well known site in 2013. When we were given the keys we noticed our fridge freezer wasn’t working so the site replaced it with a brand new from another caravan of the same make. All good, however, 3 weeks ago I noticed the fridge wasn’t cold but warm, the freezer is still working. After maintenance had a look he recommended replacing the fridge door seal which I purchased. After waiting 3 weeks for it to arrive, I’ve been told today that it still isn’t working and therefore I need to purchase a new fridge freezer at the cost of £375. I’m sure a new fridge should not be broken after 3 years and the site have informed me that the warranty ran out at the end of April. Has anyone got any advice as I really can do without paying for another expense. I believe the site should replace it without charge. Am I correct? TYIA

How do you know that?

This isn’t my first rodeo.

I have never been to a rodeo.

It can probably be repaired, why not check that first.

Dealing with fridges in static caŕavans is an entirely different situation to dealing with normal fridges in houses.

Did you have everything (including heating) shut down over the winter? Ridiculous as it sounds, fridges often struggle with really cold outside temperatures.

Where in the country is the caravan? The temperature inside an unheated caravan could reach -15, depending on location. Static caravan fridges can go wrong in these temperatures.