I made a complaint against a private hospital and they have admitted an error was made, apologised and offered me £750 compensation.
I feel the amount they have offered me is not enough as I spent £140 on travel and lost approx £250 in earnings - so that's £390 they actually cost me before you consider the non-tangible harm that I experienced eg pain, unpleasant procedure, distress, physical scarring.
But how do I respond and say it's not enough - what even is enough? No solicitor involved as the sums are small, just me writing to them directly.
£750 is very welcome but I just feel it isnt really fair compensation for what happened. Or should I just be grateful for this offer and draw a line under it?
I don't want to pursue them for the sake of it. It was a ridiculous mistake but they have explained in great detail what measures are now in place to stop it happening again. Apart from a pretty big and still painful scar, I have no ongoing health issues as a result fortunately.