Seek advice for a rare case in small claim

[Greathelp]

Hi there, for your convenience, I provide a brief overview of the process:

1. In September last year, I paid £600 to the agent (which I believed to be a deposit).

She sent me a contract to sign. However, when I discovered that the contract required full payment, which she hadn't informed me of beforehand, I messaged her I didn't want the property. She responded saying she would refund the deposit once I found another tenant, but I refused, stating that finding another tenant wasn't within my rights.

1. I never moved into the property. The deposit has not been secured yet. Now I've discovered she has transferred it to someone else without informing me. The deposit still hasn't been refunded to me.

3. I intend to sue them. I'm not sure about the possibility of success.

Now I have two questions now about the procedure of making a small claim:

1. Can I use the 208 form to make a small claim for the deposit £600?

1. What is the next step after I download the form and fill it out?

Thank you very much !

Don't bother with the physical form. You can file your claim online at MCOL - Money Claim Online - Welcome.

There is a guide to the process at Make a court claim for money: What a court claim is - GOV.UK (www.gov.uk).

Thank you very much! It is really helpful.