Sorry about the length but in a situation.
My tenancy agreement ended on 23rd of August. The tenancy was switched automatically to a rollling tenancy agreement.
I requested a fixed term tenancy agreement. On the 18th of September the letting company agent emailed me stating the landlord was happy for another fixed term.
I received a text message on 3rd of October at 11am from the letting company agent stating she was going to send over the contract which will start in October, and that the landlord is happy to keep it at the same level of rent.
I received an email at 11.19am with the message 'congratulations your tenancy has been renewed' and in the link the length of tenancy is visible. At 11.31am I received the contract via email. At 12.54 I received an email stating the document was voided.
I was not given any notice as to the revocation of the contract or any communication regarding the withdawal. I emailed the letting agent at 2.56pm informing her I tried to click on the link to sign the contract but the link was broken. I received a response from her at 3.13pm informing me that she will get back to me regarding the renewal of the contract.
I called today to ask why the contract was voided, however the letting agent stated the landlord has stopped the contract going forward and will be in touch.
I would like to know if there is an agreement for a fixed term tenancy based on the emails and text messages even though nothing has been signed.