Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Legal matters

Mumsnet has not checked the qualifications of anyone posting here. If you have any legal concerns we suggest you consult a solicitor.

Builder just walked out!

80 replies

FebruaryPosting · 09/03/2023 20:30

We’re 9 weeks into a 10 week build.
I’ve just had an email from the builder saying they’re terminating the contract with immediate effect.
They said due to ‘friction’. The only friction was them installing a cloakroom toilet I didn’t like and that wasn’t discussed, and them putting a ridge on the top of the bathroom tiles that looked odd. That’s it.

We’ve paid over £50k to them, and the last week was going to be a snagging list, like putting doors in, plastering the ceiling on the landing, touching up paint where they created a leak etc, which we were going to pay extra (£4k) for.

But, we’ve already paid over £4k for the cloakroom, and they’ve only put a loo and sink in?! No tiling, decorating, taking out an air vent…all of which was supposed to be included!
The kitchen/diner we paid over £20k for (plus £10k for the actual kitchen) and they’ve not finished the painting and other areas. We paid £3500 for them to level and lay the floor. The floor isn’t level.
The bathroom we’ve paid almost £10k for, and there’s no floor, the towel rail doesn’t work, and it’s not been painted….

There’s also other things paid for that we haven’t got/hasn’t been finished.

Can we take him to small claims to retrieve some of the cost we’ve paid out?

OP posts:
changeme4this · 10/03/2023 20:06

We had a grrr moment with a future client last night, 9.20pm in bed watching TV, future client rings to discuss his investment property work (again for the afternoon) that could have been sent as a reply to an earlier email…

Some people simply do not have any boundaries or consideration for others.

WhatHaveIDone21 · 10/03/2023 20:26

@FebruaryPosting where about in the country are you? We have had a problem with a builder and some bits he's said sound very similar!

FebruaryPosting · 10/03/2023 20:46

WhatHaveIDone21 - South Coast? PM me if you want the exact location!

OP posts:
WhatHaveIDone21 · 10/03/2023 21:19

@FebruaryPosting oh no we are up north. Must be a script they follow!!

FebruaryPosting · 10/03/2023 21:26

WhatHaveIDone21 - 😆

OP posts:
New posts on this thread. Refresh page