I will link my thread on AIBU but summarise
My daughter was harassed sexually and and physically on the first day of an intensive driving course. For this reason the further 3 days were cancelled. I had paid over £1000 in advance to the driving school. I had no details of the individual driving instructor.
Daughter listed the instructor as a safeguarding concern with the police and we proceeded with a statement to the DVSA.
The driving school would not give me any refund because they said driving instructor has the money and pointed to their t & cs which said that in event of refund, this was with the instructor not the school.
In the end I went to small claims suing school and saying I had a contract with them whatever their subcontracting arrangements
Had preliminary hearing yesterday: judge waiting for DVSA conclusions so has set for new year. But indicated that I would be better dealing with the individual instructor. My point was that I had no contact details for the instructor and felt it was inappropriate to deal with him and that my contract was with the school.
But I contacted the school for details of the instructor. They are clearly not answering my emails. Can I name them both on the claim?